Frequently Asked Questions
Everything you need to know about your ZenAnimeMarket experience.
What kind of materials do you use for your apparel?
We prioritize comfort and durability by using premium 100% combed cotton for our t-shirts and high-density fleece blends for our hoodies to ensure long-lasting wear and vibrant prints.
How long will it take for my order to arrive?
Standard shipping typically takes 5-10 business days depending on your location. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items. If you received a defective item or the wrong size, please contact our support team to initiate a free exchange.
How should I care for my ZenAnimeMarket clothing?
To preserve the quality of the print, we recommend washing your garments inside out in cold water and tumble drying on low heat or air drying.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. Please note that international orders may be subject to local customs duties and taxes depending on your region's regulations.
How do I know which size to order?
Each product page features a detailed size guide with measurements. Our items generally follow a standard unisex fit, but we recommend sizing up if you prefer an oversized aesthetic.